How on earth shall we stop that behaviour! They keep running out of the meeting to join other meetings, and when they come back, they discuss the other meetings. We need to get our things done in this meeting. Three hundred colleagues have come together to …

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– a true story, a participant of my training told many years back: We had this colleague from the U.S. team around. To say it right at the beginning. We liked the colleague. He is a very nice man. And we usually get along well. He …

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Break in the business meeting in New York. A German delegation and their US American business partners have been discussing all morning. Coffees are served, a snack… You are just noting down a few things, and now you need this thing… to remove some of your …

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